I’ve owned or leased Honda’s for the past 20 years so I’ve had a lot of experience with different dealers. Where I live now, I’ve been going to Phil Hughes and have never been happier and felt more appreciated. I think I’m on visit number 5 or 6 and have never been disappointed. Everyone I come in to contact with and the service advisor I request are top tier in my book.

Great people! Great service! Everyone was helpful and friendly! When I'm ready for a new car, I will return!

Outstanding Service and Support at Phil Hughes Honda! My son recently found himself in a tough spot when his newly acquired car started experiencing some cranking issues while he was away at college. As a nervous and concerned parent, I turned to Phil Hughes Honda for help, and I couldn’t be more grateful for their exceptional service. The service staff and management at Phil Hughes were incredibly understanding and empathetic to our situation. They quickly assessed the issue with my son's vehicle and reassured me that they would do everything possible to get him back on the road as soon as possible. I am especially grateful to Bret Marvin and Trent Cleland for being able to resolve our issue in a satisfactory and timely manner. What truly stood out was their kindness and patience. As the parent of a college student, I am on a tight budget, and the team made sure that the service his car received was affordable. They went above and beyond to accommodate my son's car service needs and ensured that we felt supported every step of the way. Thanks to the incredible service at Phil Hughes Honda in Athens, GA, my son was able to get back to his work and studies without missing a beat. I highly recommend them to anyone in need of reliable and compassionate car service. They have certainly earned my trust and appreciation! Thank you, Phil Hughes Honda's service team, for turning a challenging day into a positive experience!

From my initial purchase of CPO Honda to follow up maintenance service appointments, I have been stunned by this dealership’s efficiency and customer focused service. Absolutely no hassle purchase with terms I found favorable and subsequent service appointments so fast I didn’t even have time to finish my complimentary coffee — this has been a fabulous experience. Have yet to meet a grumpy staff member and always asked if I am “being helped” by everyone I encounter. Highly recommend this dealer.

Great salesperson for my daughter’s new vehicle and granddaughter s used Honda. No high pressure. Had my first oil change and tire rotation and very pleased with everyone and the speediness. Great people in this dealership.

My favorite department is the service. Everyone is very friendly and make you feel welcome

Had an issue with tire pressure light. They worked me in without an appointment and quickly dealt with the problem. Followed up the next day to make sure the issue didn't come back.

The service department is knowledgeable and efficient. They get you in and out as fast as possible.

This was our first visit to the service department since we purchased our Passport in December 2024. The scheduling was easy and convenient. Rebekah greeted us with a smile and helped us through the process. She was knowledgeable and courteous. She answered all our questions and helped us feel at ease during our first contact with service. She explained the process and advised us of the expected wait time. The service was completed as she described. This visit at Phil Hughes Honda Service Dept. was a pleasant surprise--not at all like previous experiences with our last dealer (not a Honda). Rebekah deserves a huge thank you for making our first visit comfortable. The atmosphere and dealer waiting area was pleasant and comfortable. We will be back, and would like for Rebekah to handle our service needs in the future. Thanks to Phil Hughes Honda-Great experience.

Two weeks ago, I was having car troubles and had to leave my car with Honda. My pulley had broke by the belt. At this moment I was stressing out because I was in desperate need of a car. Isiah was so patient and assisted me through the whole ordeal. He had a got me a loaner which was a 2023 Honda Accord. So on Saturday they called and told me that my car was ready, but I needed new wheel barrons. So I told them to go ahead and do it. Isiah had told me that they was taking care of my services for my pulley. Only thing I had paid for was the wheel barrons. To add on the loaner tire had went flat, and they took care of that too. Thanks to Phil Hughes Honda in Athens my car drives like a new car. Thank you so much for the assistance and support from this special team.

Had a great experience. Kylie is so knowledgeable and handled the entire process well. I wasn’t expecting to buy a car, but they treated me well and gave me an amazing trade in offer. When the time is right, I won’t hesitate to go back.

Joanna Cobb in the Service Department took care of us this past Monday and she was great. Friendly, courteous, and very knowledgeable. We had something very minor to be taken care of on our CRV and called her that morning with no appointment made. Drove 2 hours to get there and we were in and out in about 15 minutes. I have been using the dealer in Augusta for service even though we bought in Athens. We will be driving to Athens now for our servicing, its worth it. Joanna is the best!

Had a wonderful experience from Steve in the service department. My tire was flat so my husband brought it in for repair. He stepped in and made the experience pleasant and he was very professional. Steve genuinely cares about customer service and the customer.

We had a great experience with Hector purchasing our 2021 CRV. Very quick, easy transaction both in sales and finance. This is the 3rd car we’ve purchased at Phil Hughes and won’t be our last!

We were very fortunate to work with Jesse Parra @ Phil Hughes Honda! He's professional, accommodating, patient, & very courteous. He has a super "selling" talent!

We purchased a car today for our son. Best no - hassle car buying experience! Our salesman Will was the best!!! Finance was great too! Definitely recommend and will return again!

I just purchased my 5th new Honda from Phil Hughes..Have been a customer since 1976. I have always been extremely pleased with their entire staff and the excellent service they continue to provide.

After no satisfaction with my hometown area shopping, I decided to give Phil Hughes Honda a try since I am familiar with the Athens area and, I must say, it was well worth my hour plus drive. I purchased a pre-owned 2018 Honda HR-V from this dealership at the end of July. I am a senior citizens and have purchased several vehicles over the years and must say this is the best experience I have ever had in purchasing a vehicle. It was an excellent experience, with no haggling or pressure to buy. Everyone went above and beyond to make sure I had a pleasant experience and was completely satisfied with my purchase. A great big thank you to my Sales Consultant, Michael McCann and Steve LeCount, Service Department Rep.

Excellent services thanks Shad and to his managers for helping me pick out my 2016 Honda Accord Lx. I love my car no problems even though it's a used car

I was recently in the market for a 2020 Honda Insight Hybrid Touring. I searched all over North Georgia and entertained many offers for the car I wanted. It was Raytez Jenkins that reached out to me the most and not only convinced me buying from Phil Hughes was the best choice, but that they would match or beat any great deal I would find in the entire Northern Georgia and Atlanta Metro Area. There really was only 1 other dealership that was close to Phil Hughes offer for the car I wanted and they did not have the color car that I wanted, so Phil Hughes was the one. Raytez went to bat for me and he hit a home run on the price of the car. I am more than pleased with his effort and dedication to bring me the deal that I wanted. He was very polite and humble guy that I felt no pressure from at all. And he had my car looking like a million bucks and with a bow on it ready to roll as I arrived at Phil Hughes. And it was one of the fastest transactions that I have ever made buying a new car. The finance department was ready to rock and roll and Brain Buffington, finance manager that I dealt with was so upfront, organized, and ready to get the deal signed and delivered. He was very efficient, personable, and did a great job explaining all the forms I was signing for the car. Brain told me it was his last day at the dealership. Phil Hughes I am sure will not be the same without him. Great guy and Great Christian. I was very impressed with these guys and how they sold me the car at Phil Hughes. i would highly recommend buying a Honda from Raytez and these guys at Phil Hughes.

Excellent service. We looked between here and Tallahassee and chose to buy local. Service proved it was a good choice. Appreciate the good treatment. Very quick as well.

This 2019 is my 4th Honda. Just too good to move to another brand. Salesmen Jonathan, Will, and Rob were all very helpful and went over and above in service, sales, knowledge, and kindness. Thank you gentlemen!

Shad Kates, Definitely one of the best salesman EVER! Shad was wonderful from the beginning to the end. Shad took his time to explain everything about the cars in details to me. He’s a great honest salesman.. Thank you helping me chose the perfect car!! Shad Is The Man at Phil Huges Honda.. #TenStars!

Update to previous review. The corporate guy finally said to repaint it for $300. We agreed just so we could move on. Took it in on Monday, picked it up on Saturday. Paint job is fine. The battery was dead due to the shop leaving the back dome lights on, so they replaced the battery for free. They also DID NOT charge us the $300 for the paint job. Staff was polite and friendly and they did their best to make things right. The local dealership, #PhilHughesHonda, went out of their way to make things right, even if corporate left them with the problem. Rant...we’ve owned a Ford Excursion for 18 years, paint looks as good as the day we purchased it, including the door jams. Honda Pilot is four years old, door jams have been moldy for three years. Honda told us to paint over it, they couldn’t get it off. Now, the paint is peeling, in large chunks. They know there are issues but won’t make it right. Been waiting over three weeks now on word as to whether they will repaint or not. Advice: don’t buy Honda’s until they figure out their paint issues. #HondaPilot #PhilHughesHonda

I just purchased a 2018 Honda Accord from this dealership and to say that I am highly satisfied would be an understatement! We had originally just stopped by to look until we met Dennis. He was fantastic! He didn't pressure us at all or even try to convince us to buy the car - He just answered all of our questions. We could tell immediately that he was quite the opposite of what we had been seeing at other dealerships. He was so honest and truly seemed to care about us as customers, not just the sell. We decided then that even if we didn't purchase that day, we would drive back to Athens just to deal with Dennis. (Even though we have a Honda dealership in Conyers where we live) After lunch, we decided to go back and make the purchase. It was then that Dennis introduced us to Jose to finish up the paperwork and explain all of the high-end technology of this car to us. He was so excited to tell us about this car; it was obvious Jose loves what he does and believes in their product. He was great and really took his time showing us all of the neat features involved with this car - and also answered all of our questions! To sum it up, from the sales people all the way to the finance manager, Jerry, we were treated so kindly! It was so refreshing! I would recommend this dealership to anyone and everyone! What a great car buying experience we've had!