Had a wonderful experience from Steve in the service department. My tire was flat so my husband brought it in for repair. He stepped in and made the experience pleasant and he was very professional. Steve genuinely cares about customer service and the customer.

We had a great experience with Hector purchasing our 2021 CRV. Very quick, easy transaction both in sales and finance. This is the 3rd car we’ve purchased at Phil Hughes and won’t be our last!

We were very fortunate to work with Jesse Parra @ Phil Hughes Honda! He's professional, accommodating, patient, & very courteous. He has a super "selling" talent!

We purchased a car today for our son. Best no - hassle car buying experience! Our salesman Will was the best!!! Finance was great too! Definitely recommend and will return again!

I just purchased my 5th new Honda from Phil Hughes..Have been a customer since 1976. I have always been extremely pleased with their entire staff and the excellent service they continue to provide.

After no satisfaction with my hometown area shopping, I decided to give Phil Hughes Honda a try since I am familiar with the Athens area and, I must say, it was well worth my hour plus drive. I purchased a pre-owned 2018 Honda HR-V from this dealership at the end of July. I am a senior citizens and have purchased several vehicles over the years and must say this is the best experience I have ever had in purchasing a vehicle. It was an excellent experience, with no haggling or pressure to buy. Everyone went above and beyond to make sure I had a pleasant experience and was completely satisfied with my purchase. A great big thank you to my Sales Consultant, Michael McCann and Steve LeCount, Service Department Rep.

Excellent services thanks Shad and to his managers for helping me pick out my 2016 Honda Accord Lx. I love my car no problems even though it's a used car

I was recently in the market for a 2020 Honda Insight Hybrid Touring. I searched all over North Georgia and entertained many offers for the car I wanted. It was Raytez Jenkins that reached out to me the most and not only convinced me buying from Phil Hughes was the best choice, but that they would match or beat any great deal I would find in the entire Northern Georgia and Atlanta Metro Area. There really was only 1 other dealership that was close to Phil Hughes offer for the car I wanted and they did not have the color car that I wanted, so Phil Hughes was the one. Raytez went to bat for me and he hit a home run on the price of the car. I am more than pleased with his effort and dedication to bring me the deal that I wanted. He was very polite and humble guy that I felt no pressure from at all. And he had my car looking like a million bucks and with a bow on it ready to roll as I arrived at Phil Hughes. And it was one of the fastest transactions that I have ever made buying a new car. The finance department was ready to rock and roll and Brain Buffington, finance manager that I dealt with was so upfront, organized, and ready to get the deal signed and delivered. He was very efficient, personable, and did a great job explaining all the forms I was signing for the car. Brain told me it was his last day at the dealership. Phil Hughes I am sure will not be the same without him. Great guy and Great Christian. I was very impressed with these guys and how they sold me the car at Phil Hughes. i would highly recommend buying a Honda from Raytez and these guys at Phil Hughes.

Excellent service. We looked between here and Tallahassee and chose to buy local. Service proved it was a good choice. Appreciate the good treatment. Very quick as well.

This 2019 is my 4th Honda. Just too good to move to another brand. Salesmen Jonathan, Will, and Rob were all very helpful and went over and above in service, sales, knowledge, and kindness. Thank you gentlemen!

Shad Kates, Definitely one of the best salesman EVER! Shad was wonderful from the beginning to the end. Shad took his time to explain everything about the cars in details to me. He’s a great honest salesman.. Thank you helping me chose the perfect car!! Shad Is The Man at Phil Huges Honda.. #TenStars!

Update to previous review. The corporate guy finally said to repaint it for $300. We agreed just so we could move on. Took it in on Monday, picked it up on Saturday. Paint job is fine. The battery was dead due to the shop leaving the back dome lights on, so they replaced the battery for free. They also DID NOT charge us the $300 for the paint job. Staff was polite and friendly and they did their best to make things right. The local dealership, #PhilHughesHonda, went out of their way to make things right, even if corporate left them with the problem. Rant...we’ve owned a Ford Excursion for 18 years, paint looks as good as the day we purchased it, including the door jams. Honda Pilot is four years old, door jams have been moldy for three years. Honda told us to paint over it, they couldn’t get it off. Now, the paint is peeling, in large chunks. They know there are issues but won’t make it right. Been waiting over three weeks now on word as to whether they will repaint or not. Advice: don’t buy Honda’s until they figure out their paint issues. #HondaPilot #PhilHughesHonda

I just purchased a 2018 Honda Accord from this dealership and to say that I am highly satisfied would be an understatement! We had originally just stopped by to look until we met Dennis. He was fantastic! He didn't pressure us at all or even try to convince us to buy the car - He just answered all of our questions. We could tell immediately that he was quite the opposite of what we had been seeing at other dealerships. He was so honest and truly seemed to care about us as customers, not just the sell. We decided then that even if we didn't purchase that day, we would drive back to Athens just to deal with Dennis. (Even though we have a Honda dealership in Conyers where we live) After lunch, we decided to go back and make the purchase. It was then that Dennis introduced us to Jose to finish up the paperwork and explain all of the high-end technology of this car to us. He was so excited to tell us about this car; it was obvious Jose loves what he does and believes in their product. He was great and really took his time showing us all of the neat features involved with this car - and also answered all of our questions! To sum it up, from the sales people all the way to the finance manager, Jerry, we were treated so kindly! It was so refreshing! I would recommend this dealership to anyone and everyone! What a great car buying experience we've had!

Taken to lunch by service advisor ( Dianne) while waiting on tires and oil change. Phil Hughes Honda treates customers like family.

I have been very pleased with my first time owner of a honda. Purchased honda pilot in 2012 after previous 3 autos ford explorers. (Transmission problems on all. Never reached 70,000 miles. Pilot now at 83,000. Just put new tires on it for 40 to 50,000 more miles. Have been pleased with all my service appointments. Diane Burns has been a great informative service rep, Not pleased with new style of new pilot.l

I took my wife's 2014 Accord in to get serviced instead of doing it myself. I just didn't have the time. The staff at Phil Hughes were very pleasant and very helpful. My car was in and out in no time. I was very surprised how quickly it was done. The price was excellent. I will be returning.

did exactly what they needed to do. developed trust within the group on the very first visit. would strongly recommend the service and parts department.

My appointment was at a very busy time, but my service representative checked me in, and began the process while I sat in the waiting area, and helped myself to a bottle of chilled water. In less than an hour, my car was finished.

Recently moved to town. Took my car in for its 25,000 Mile Maintenance Service. Both service people I worked with were very through and professional. Clearly explained what was covered and what was to be done as part of maintenance schedule. Found a few minor things (such as need to replace windshield wipers) that I was aware of but had forgotten to tell them about. Was in and out of the dealership in less than an hour. They also have a very comfortable waiting area. Very pleased with experience. Highly recommend!

The service was performed very fast. It was finished in approximately 30 minutes, and the employees were friendly and efficient. The waiting area was clean and well stocked with magazines and complimentary ice water.

This was our second vehicle purchase from Phil Hughes, and both purchase experiences were fantastic! For the second time, Gary Bowman was our sales representative. We agreed to a price for the vehicle over the phone and negotiated a few of the extras we wanted. He had our trade-in quickly evaluated upon arrival and within a short period of time we agreed on the trade-in price. It was a speedy, relaxed, no pressure experience, which is really what we wanted. Moreover, while the folks at Phil Hughes are great company, we didn't want to give up our whole Saturday haggling and they understood that and treated us with kindness and respect and made every effort to expedite the process. Gary and the whole team at Phil Hughes are wonderful to work with and treat you like you should be treated when making a large purchase - or a small purchase, for that matter. In addition, their service department is outstanding and have taken very good care of us every time we've visited, which was a strong contributing factor in our decision to buy from Phil Hughes Honda. And they provided lunch!!

The paperwork processing time was minimal and I was happy to get a ride home while my car was being worked on. Diane explained what needed to be done and the prices clearly,

The service advisor was very friendly, very knowledgeable and to the point. I sent the car with a tow truck, Authorization for the repairs was over the phone. Price was very reasonable.

Service friendly, knowledgable . Pleasant experience!! Staff was engaging and very customer oriented.. This was second buying expierence for me and I was not disappointed . I would recommend Phil Hugh's Honda

I recently had my brakes replaced. I was told that it would take 2 hours. I requested the shuttle service to take me home. To my surprise, my brakes were replaced in 35 minutes! Thanks to Jake for great service and Ray (shuttle guy)!